SERVICE
SERVING THE CARIBBEAN
At MCI, we understand that providing the highest level of support to our customers is just as critical as delivering the highest quality manufactured and installed windows and doors. We make every effort to ensure your satisfaction with our product(s) and support services. We provide support to our customers throughout the Caribbean region.
PREVENTATIVE MAINTENANCE
Even though the tropical climate in the Caribbean is beautiful, it can be harsh on our infrastructure, especially our buildings and homes. Windows and doors not only have to endure these conditions but must contend with the added erosion caused by everyday use. In addition, this weathering may cause the seals on the windows and doors to lose the original manufactured elasticity over an extended period. This wear and tear will compromise the integrity of the product, causing it to no longer operate with the ease it once did. Therefore, preventative maintenance is the most cost-effective way to maintain performance and maximize longevity.
HOW IT WORKS
Give us a call to book your service. Our trained engineers will make a complete assessment of all your windows and doors and prepare a maintenance proposal. Services generally included are:
- Replacement of all draughty seals to restore the integrity of the window or door.
- Replacement or repair of faulty handles, hinges, or locks when
- Lubrication of all other working parts to improve their functionality.
- We also provide a twelve (12) month guarantee on the functionality of the hardware and a manufacturer’s extended warranty on the new seals.
